Giganews collects Personal Data from end users only through web form submissions, primarily for the purpose of enabling the purchase of services and engaging in support and other conversation. This personally identifiable information is associated with your account and can include information such as your name, email address, phone number
Giganews has the very best tech support anyone could ask for. 24/7 help is actually detailed and helpful as a result. The Giganews support team is knowledgeable even in the more obscure areas of their service such as the Vyper VPN service and it's proper setup in my computer. Craig - Santa Rosa, California Giganews started life back in 1994 with just one news server on a single workstation. The company has since grown into a massive Usenet operation with four data centers across the US and Europe Giganews ist der weltweit beste Usenet Anbieter. Wir bieten die weltweit höchste Qualitätsspeicherung und höchste Geschwindigkeiten. Melden Sie sich an für eine kostenlose 14 Tage Testversion. English Language Support. Giganews offers new customers a risk free 14 day, 10GB trial. Plans renew on a monthly basis and start at just $4.99. The Giganews website is available in ten different languages. 256 bit SSL encryption allows Giganews' customers to securely and privately download from Newsgroups.
Giganews support is responsive. According to their site they have customers in over 180 countries and therefore offer 24/7 support with a low average response time on support tickets. They also offer a customer satisfaction survey for every support incident. Bottom line – Giganews offers a premium service at a premium price.
Giganews has the very best tech support anyone could ask for. 24/7 help is actually detailed and helpful as a result. The Giganews support team is knowledgeable even in the more obscure areas of their service such as the Vyper VPN service and it's proper setup in my computer. Craig - Santa Rosa, California
Giganews started life back in 1994 with just one news server on a single workstation. The company has since grown into a massive Usenet operation with four data centers across the US and Europe
Giganews users can take advantage of 256-bit SSL-encrypted transfers, which prevent ISPs and other snoops from viewing what users are downloading. Customer support. Giganews is one of the few Usenet providers that features actual 24/7 live support, and not just a ticket submission system. - I fixed a problem that caused me to miss support requests. - I found and deactivated a bunch of accounts that where active after their paid subscription had ended. - Made some changes to the GrabIt Search to implement some new tricks I learned in the last few years. Sorry for neglecting this project for a while, but I'm back. The Giganews service and support have been outstanding. I made the mistake of going to a low end competitor for a very short while, but switched back after finding their service to be incomplete. Giganews has also added services like VPN and Mimo at no additional cost. I'll stay with Giganews. David - Brampton, Canada Dec 04, 2019 · Giganews Customer Support. Giganews has a lot of features which most of the other top Usenet service providers don’t have or don’t dare to offer. One of those features is 24/7 live customer support and just for the record, it’s not just another tick submission system. Giganews serves consumers, Internet service providers, telecommunications companies, and multi-service operators in more than 196 different countries. As the industry leader in Usenet access service, on any given day tens of millions of Usenet postings are uploaded to Giganews' Usenet servers.